Support questions

Is it really Unlimited Support?
Yes, we will help you to update and maintain your website. We make it very easy to keep your website up to date.  You can contact us anytime by email or...
Tue, 31 Jul, 2018 at 11:24 AM
Apps or Software not visible
If you do not see the software App or video player tutorials it may mean you need to activate Flash for your Browser. To activate Flash please view this set...
Tue, 31 Jul, 2018 at 11:25 AM
How do I deliver to you my website content?
Most content can be sent by email as an attachment. For larger files, we recommend using a free storage service like Dropbox, Google Drive or OneDrive. ...
Tue, 31 Jul, 2018 at 11:26 AM
What is Hosting?
A Hosting service is a place where you store your website pages, and all images and content.  You can signup for hosting from other hosting companies an...
Sat, 6 Jul, 2019 at 5:58 AM
What Is a Domain Name?
A domain name is the name of your website. Our domain is We highly recommend you register a domain yourself. DO NOT let others regist...
Tue, 31 Jul, 2018 at 11:28 AM
Is your team in the US or Overseas?
All support and Design is located in USA at New York City. 
Sat, 6 Jul, 2019 at 6:11 AM
What is the hosting and redundancy service?
Our servers are located across the world from USA, Singapore, London, Africa, and more.  We offer 100% hardware uptime and 99.9% uptime guarantee on our clo...
Sat, 6 Jul, 2019 at 6:14 AM